Frequently Asked Questions

Eyelash Extensions are individual/or a group of individual strands of synthetic fibres made to replicate one’s natural eyelash. When applied, the extensions lengthen and thicken the natural eyelash.

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The eyelash extensions will last the length of the natural growth cycle of your own eyelash. Lashes have a lift cycle of three phases: growth (anagen), degradation (catagen) and resting (telogen). Following the resting phase, the lash falls out and the cycle repeats. This is between 90-120 days. 

Bu Lash Cairns only uses professional grade adhesive, which never comes in contact with your skin. With proper application the eyelash is adhered about 1mm away from your skin. 

Our eyelash extensions are designed to give your natural lashes an improved look of fullness, fluffiness and darkness, so mascara is not needed. 

We do ask for you to avoid or limit the chance of wetting the eyelash extensions for the first 24 hours. After that time period, the adhesive used to apply the extensions is secure enough for normal daily routine. However, keeping away from extensive Contact with high temperatures such as steam, in saunas or certain facials, is not recommended since it can loosen the bond/or damage the extensions. 

• Avoid getting the wet for 24 hours.

• Try to avoid oils and salt, as it loosens the glue bond.

• Don’t pick or pull your lashes.

• Try to avoid sleeping on your side or belly, as it increases the chance of fall out.

• Brush with a clean mascara brush daily, or as you need too through the day.
• Cleanse your lashes with lash shampoo every night or 2-3 days.
• Schedule your infills for every 2-3 weeks.

Our artist will consult with you to understand what type of style you are interested in and what will work best with your natural lashes and eyeshape. The overall look can range from very natural to very dramatic. Refer to our service menu for more information. 

Please remove any eye makeup, use an oil-free remover to cleanse your lashes prior as well as to remove any leftover mascara. We do briefly cleanse your lashes prior to application, but to avoid extra fees for extensive cleaning, please remove your makeup prior. 

 Lashes should not be permed or manually curled at the time of your appointment. 

We offer a service to have the extensions removed involving a short thirty-minute appointment in which e apply our remover. The remover is applied to the top of the lashes without touching the skin and allowed to sit. Once the adhesive has dissolved, the extensions are gently wiped away with a lint free applicator. 

Lash lifts are a lifting/perming technique designed to give you longer-looking lashes without the need of extensions. It will appear as if you used a good eyelash curler, only this lash lift last 6-8 weeks. To top the treatment, a black lash tint is applied which makes your lashes more prominent.

It is an effective and easy way to instantly brighten and open up the eye area. 

Please arrive completely free of eye make up. Just like how you would for eyelash extensions.

Also must stop usage of waterproof mascara at least 2 days prior to your lift. 

Compared to extensions, the aftercare for lash lifts are very minimal. Just don’t get them wet or apy anything to them for 24 hours. Stay away from waterproof mascara for the entire 6-8 weeks. 

No, if you follow the advice on pre-prep and post care. The lifting/perming solutions are only applied to the new growth area of the lashes, down towards the base and up a bit. Never to the ends of the lashes. 

Those  with chronic dry eye, conjunctivitis, damages lashes or lashes with gaps (the treatment may make the gaps more noticeable), active eye infections or any kind and trichotillomania (habit of pulling out lashes) 

Brow lamination is a noninvasive procedure that realigns the direction of the natural brow pattern in such a way to give you the appearance of a fuller, fluffier brow. 

• Anyone looking to improve the overall look of their brows.

• Anyone with spare brows or those who are growing out their brows.

• Anyone not ready to commit to microblading or permanent makeup.

• Anyone with unruly, stubborn brow hair. 

It is important for the area to be free of any make-up.

For the best results, please grow out your brow hairs and avoid threading, waxing, plucking, trimming for up to 4 weeks prior.

Do not apply RETINOL, RETIN-A, BHA/AHA, or exfoliate 72 hours before your appointment as it may cause irritation to your skin. 

FOR 24 HOURS POST

• Avoid getting your brows wet: no water, heat, steam, sweating, pools and try to avoid extensive time in direct sunlight. 

• Avoid scrubbing or touching brows.
• Avoid make-up, remover, toners, cleaners on or around the brows.

• Do not apply RETINOL, RETIN-A, BHA/AHA, or exfoliate 72 hours after, as it may irritate your skin.
• Apply the serum given to you daily, to condition and maintain healthy, hydrated brows.

As long as your follow our recommended advice for pre-prep and post care, brow lamination is a totally safe procedure that won’t damage your brow hair. 

Just like lashes, brows hair also have a growth cycle of three phases: growth (anagen), degradation (catagen) and resting (telogen). Following the resting phase, the lash falls out and the cycle repeats. This is between 90-120 days.

 Generally, brow lamination lasts from 4-6 weeks. Depending on how well you look after your brows, it can last up to 8 weeks. It is recommended that you get your brows relaminated after the 4-6 weeks to maintain the look over a longer period of time.